Xfinity Can I Download Norton To Mobile Device

#2308938

Habitation user, W10.  Personally I don't pay for information technology.  I use Microsoft Defender along with Malwarebytes  ADWcleaner.  A number of people hither utilize the paid edition of Malwarebytes.

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#2308955

You may find that Comcast did yous a service.  I use Geo'southward suggested apps, and am well satisfied.

Dell E5570 Latitude, Intel Core i5 6440@2.60 GHz, 8.00 GB - Win 10 Pro

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#2309037

The message I received from Comcast is below. It is non clear to me how "xFi Avant-garde Security" fits into an overall security blueprint. I await I will uninstall Norton and actuate Defender. Whatsoever other thoughts?

Norton Security Online will be unavailable presently
xFi Advanced Security helps keep yous protected

Xfinity is dedicated to keeping your connection prophylactic, secure, and private. And while we're writing to permit yous know that Norton Security Online will no longer be available through Xfinity equally of Jan 1, 2021, we're happy to tell you that as an Xfinity xFi customer, Advanced Security is already included with your service at no extra charge.

xFi Advanced Security is a smarter, more personalized security solution for your home WiFi network. It helps protect all the devices connected to your home network. Hither'southward how Advanced Security helps you:

•   Monitors all the devices connected to your abode network, unlike Norton which only protects computers and mobile devices

•   Protects you lot from malware, phishing, and visiting malicious sites

•   Starts seamlessly without any hardware or software to install—your xFi Gateway is all you need

•   Adapts to your home WiFi network and gets smarter over fourth dimension to keep upwards with new threats

Edit to remove HTML. Please use the "Text" tab in the entry box when y'all copy/pastse

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#2309398

I recently started a topic headed Net Security Providers #2307999 at https://world wide web.askwoody.com/forums/topic/cyberspace-security-providers/#post-2308001 that addressed the loss of Norton Security Suite that was provided free by Comcast.

The conclusion of the topic was, "Give thanks y'all all for contributing to our search for a new Cyberspace Security Provider.

Based upon your input, ESET Net Security received the most positive response followed by Bitdefender Internet Security, Norton 360 Deluxe, and Windows Defender.

Avast Premium Security and AVG Cyberspace Security were nonstarters."

I believe the topic Internet Security Providers addresses in full your search for a, "… a robust replacement for Norton."

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#2324296

Comcast Xfinity is being confusing equally tin can exist about this. When y'all expect at the details, they claim to exist discontinuing free Norton Net Security Only if yous rent one of their rent an Xfinity xFi Gateways. Xfinity provides its own security via hardward and software in its xFi Gateways.They say, "xFi Advanced Security provides cybersecurity protection at the gateway level, protecting non only the devices that accept screens, just all the connected devices in your habitation."

Only elsewhere Comcast says information technology is discontiniung gratis Norton Internet Security for users of its internet service — and doesn't mention anything nigh the xFi Gateways. So I doubtable we won't know for sure until January one. The Xfinity page where you lot download Norton is:
https://www.xfinity.com/support/articles/norton-security-download-install-pc
If that page is still working on Jan i 2021, yous probably can even so get Norton costless if y'all don't use the Xfinity's xFi Gateway.

Gotta await some other 24-hour interval and meet.

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#2324578

Hullo guys brand new to the forums here – thanks so much to everyone who's posted hither, this is the only website I've plant that addresses whether or non one is actually losing Norton if you're an xfinity subscriber come January 1st 2021

I read and understood the previous posts on malwarebytes cheers for that likewise but – given I merely spent $85 on 3 years of Norton protection, mayhap unnecessarily (rolls eyes at himself) on amazon's blackness friday sales specials I gauge I'm stuck with Norton for the fourth dimension being at to the lowest degree 🙂 …

Plannerguy your postal service was super helpful 🙂 .. I tried logging into the norton account that Xfinity made me create years ago and surprisingly equally of today (Jan 1st 2021) information technology even so lists my Norton subscription as active… I practice have my own modem rather than renting the one from Xfinity (works swell, kick myself for existence scared for so long and non just buying 1 immediately like I should have when I switched to Xfinity/Comcast).

And then I'm scratching my head here trying to effigy out what to do … volition Norton be kind enough to notify me if my subscription suddenly becomes "not active" and it's no longer providing updated protection?  Should I simply continue to quietly use Xfinity's free (for now patently) Norton Security?  Or should I not take any risks, uninstall Xfinity's gratis security right now and install the Norton subscription I paid for this past November 2020 (Blackness Fri sales)?     Once more please bear in mind I'yard stuck with Norton anyways since I already paid for three years worth of it 🙂  ($35 a yr for 20 devices, bought two of those codes from amazon, plus $15 from newegg actually for one year for the desktop PC'south – phones were already covered by paid Norton I purchased previously).

Any thoughts or comments would be greatly appreciated – and once more thank you so much to all of you, I would have had no idea what was going on if someone hadn't started this thread then connected it 🙂 ..

#2324639

Comcast Xfinity is being confusing as can be about this. When y'all look at the details, they claim to exist discontinuing gratis Norton Cyberspace Security ONLY if yous rent 1 of their rent an Xfinity xFi Gateways.

Comcast don't say free Norton is ONLY discontinued if you rent an Xfinity gateway, but they justify their determination based on what the majority of their thirty million customers use:

Considering of the protection xFi Advanced Security provides, nosotros've decided to no longer include Norton Security Online with our Xfinity Internet service showtime Jan 1, 2021.

Norton Security Online No Longer Offered with Xfinity Net in 2021

The Xfinity folio where y'all download Norton is:
https://www.xfinity.com/back up/articles/norton-security-download-install-pc
If that folio is however working on Jan ane 2021, you probably can nevertheless go Norton free if y'all don't use the Xfinity'due south xFi Gateway.

The folio is still there but the download is no longer available.

Thanks and so much Woody 🙂 … but still dislocated (I acknowledge it I'yard stupid 😛 ) … I don't have to download information technology since information technology was already installed on my PC's so I approximate I'm lucky 🙂  … and just today (January 1st 2021 I mean) Norton let me run a live update … and so I guess I'm wondering if anyone knows… does Norton automatically let yous know when information technology no longer keeps itself electric current (that is when your subscription to it expires)?     If information technology does I'd be inclined to simply quietly keep Norton on my PC's until and if Xfinity/Comcast catches on and says " Oh no you lot don't ! "  😛 ..

#2324724

#2324728

does Norton automatically let you lot know when it no longer keeps itself current

Yes. It will allow you know that your subscription is expiring.

cheers, Paul

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#2324853

Thanks to y'all both for posting Paul T and anonymous 🙂 … I  googled it and obviously Norton just flat out stops working when it decides the subscription has expired merely was still a scrap nervous given the unusual circumstances here with Comcast/Xfinity and it's reassuring to see a MVP confirm this 🙂

Another update… today is January 2nd 2021 and Norton from Comcast/Xfinity STILL let me do a live update and is still working… so I'grand not sure if I but personally got lucky or if people who bought their own modems in full general slipped under the radar temporarily (or permanently?)…

I will post any changes (whether or not free Norton from Comcast/Xfinity stops working) on this thread in example this helps anyone… this thread/post pops up in a google search even if yous're non a fellow member of the askwoody forum so…Woody thank you for creating the forum in the start place and kstephens thanks for starting the thread and of course thanks to everyone who posted 🙂

#2325415

As of today my Norton is yet working.  Jan 4th.

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#2326086

kstephens I experience like I owe you an apology I think I hijacked your post 🙁 … it started out as a "discover a suitable replacement for the norton that comcast/xfinity is taking away" and turned into " Hey Norton is nonetheless working what should I do?"  (though I guess the two are related so hopefully this helps?) .. just my apologies 🙁 ..

But (I know I know I repent then I keep the hijacking 😛 ) … I'yard beginning to think (even if Comcast/Xfinity doesn't say this out loud) that they are going to only quietly let existing Norton installations stand/continue and simply deny the installation of Norton onto new devices or the devices of new customers who join comcast/xfinity.

This is definitely groan-worthy for people like me who only bought $lxx worth of Norton security it'south beginning to wait similar I'll never accept to use 😛  (can notwithstanding use the $fifteen buy for the phones/tablet come October when the current license runs out).. but in the long run worth it in not having to spend $35 a twelvemonth (at least) for all the household devices is good if comcast/xfinity just continues to keep ignoring (non cancelling) existing Norton installations.

Once again I should point out I have purchased my ain modem/router and then I don't know if that makes a divergence and persons who hire a modem from Comcast/Xfinity had their Norton cancelled as of Jan 1st 2021.  Roger if y'all don't mind me asking, exercise you lot rent a modem from Comcast/Xfinity or accept you purchased your own one?

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#2326154

I bought my own modem/router and as of today 01/05/2021 my Norton still functional. I also purchased their special offer for $14.99/12 months' subscription and am thinking if I should request refund for it.

#2326335

I bought my ain modem/router and as of today 01/05/2021 my Norton still functional. I likewise purchased their special offer for $14.99/12 months' subscription and am thinking if I should asking refund for it.

This is good to know that one other person in addition to myself (with their ain modem) is reporting that Norton is nevertheless working thanks for this 🙂   … it would be interesting to encounter if someone who is renting a modem from Comcast/Xfinity still has Norton up and running as well.

Apologies if I'm stating something you've already washed 🙂  but… did you requite them your credit card info?  Norton has a nasty habit of forcing this info from customers (terrible stuff) just to get Norton upwardly and running only information technology's easy to accept that credit card info right off your norton account right after you've inputted it 🙂

https://support.norton.com/sp/en/us/home/electric current/solutions/kb20090818144126EN

Having said that I take a reminder assail my estimator equally I get closer to the expiration date for my paid Norton subscription for my phones to double check and brand darn certain they didn't magically resurrect my credit menu info or of a sudden decide I'm signed up for auto pay over again or something crazy like that 😛 .. plain in one case they're able to charge yous once more Norton won't dorsum downwards on the insane auto-renew rates they accuse you at (I think Norton is banking on people just leaving their credit carte du jour info in there and not realizing Norton will motorcar renew it at astronomical rates)

#2326346

I am using a Comcast-practical modem, only the Norton bargain had nothing to do with that.  Before, I used my  (outdated) modem, and still got Norton.

Fifty-fifty if Norton has your credit card information, information technology would be a violation of both Federal and state police force if they charged you without your permission.  In addition, you could disavow the "purchase" with your card provider.  Credit card providers are very sensitive about charges that are illegitimate, because in the cease, the police is stacked against them, and they end up eating the amount themselves.  Norton would be unable to provide proof that yous authorized the charge, because you didn't.  If they were to allege that you authorized the charge (and y'all had not), and then that would constitute a felony.

As I recall, when I signed on with Comcast and got Norton (free), I did not provide a credit card number (nor would I for a free item).  At any rate, that was years agone, and any card I  would have provided at that time would have expired.  Without a current bill of fare, they would not be allowed to charge the card.  If the card company authorized the employ of an expired card, and then the card company is liable for any disputed charges.

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#2326429

Thanks Kstephens this is good to know 🙂 … and yes, very true yous tin can dispute the charges through your credit card company… since I'g the paranoid sort though 😛  I withal removed my credit card info from my norton account immediately right after they forced me to enter it (in this case it was for a paid norton subscription for my phones, Comcast/Xfinity basically said "nope we won't install onto your android phones" dorsum when I tried it , albeit many years ago)

#2326547

I've been watching this thread for updates as I'one thousand using a rented modem from Comcast (it'due south an older one though, they proceed request to replace it with a new one but those overheat) and my Norton still works.

Elsewhere on the web others have mentioned that the subscription volition probably expire at the stop of Jan like whatever other. Not sure if Comcast merely goofed up on that January 1st stop date or what, simply I do know back in December I got a notification that my Norton subscription would terminate soon.

#2326572

they keep asking to replace it with a new one

You pay them money and won't take the latest kit they offer? Meliorate off buying your own and saving the coin.

cheers, Paul

#2326701

I am using my own modem ,  My norton business relationship has Both "Norton 360 Online from Xfinity" and "Norton Security Online",   7 License allowance from "Norton 360 Online",  5 License allowance from  "Norton Security Online".

Here is my  item info

I have few  Win 10  system, ane of them using "Norton 360 Online",  when open the  Norton 360 online App, information technology NEVER prompt for message like "xfinity no longer offers Norton Security Online as of ane/1/21"

Nonetheless, another   WIn 10 arrangement   using "Norton Security Online", it withal has a blueish background prompt message, Promise this info help.

Notation: since "Norton 360 Online" is not for  iOS/Android Mobile Phone , then I withal need to use "Norton Security Online" for my mobile device. Hope this aid.

#2326708

Ii bearding posters cheers so much that is helpful info 🙂 .. and aye that actually happened to me too on Win ten – well sort of, on one Win 10 PC it gives the message "Xfinity no longer offers Norton Security Online" and on the other Win 10 PC it does not give that message – but on both PC'south Norton even so works.. it volition be interesting to see whether or not Xfinity/Comcast just shuts Norton downwards completely as of end of January or afterwards or if they just keep it going…

And yeah, I actually know a fellow Xfinity customer who had the aforementioned experience, the seven licenses that customer was allowed way back before Xfinity insisted said customer had to open a norton account still worked – so that lucky person had 7 licenses from before plus the 5 licenses from opening a Norton account 🙂 … So that makes me wonder if Norton volition just continue working indefinitely as long as you lot leave the license and the Windows install it'southward on alone.

Wirecutter has never steered me wrong, here'southward their list of the modems they recommend nigh for various cyberspace service providers including comcast/xfinity … I had no idea their top pick was $80 that'south cheap compared to how much yous'll salve on those rental fees 🙂 … Just, important but here, this listing doesn't practice you any good if y'all use comcast for your phone service too in which case yous'd demand a more expensive modem with phone jacks on information technology as well …

https://www.nytimes.com/wirecutter/reviews/all-time-cable-modem/

For persons using phone plus cyberspace for comcast unfortunately yous'd be stuck with a $250 modem plus tax like the  Netgear CM1150V  (no idea if it's expert or non just I know I paid $200 for my phonation plus cyberspace modem) for example similar in the link below… still given enough years of service the modem will eventually pay for itself then you lot showtime to make money off information technology compared to the rental fees one pays month after month, establish my own very piece of cake to gear up upwardly too it's not difficult 🙂   … my purchased modem has been running a yr and 5 months now with no issues or problems.   From what I could dig upwardly on the net rental fee is $xiv per calendar month or $168 per year …. and so in my example 17 months times $14 is $238… modem has paid for itself and I am at present making a profit (no rental fee) that volition continue to increase equally the years become past 🙂 … even at a $250 price given enough time you'll start to make money 🙂 ..

https://www.tech21century.com/best-modem-router-for-comcast-xfinity/#4_Best_Voice_Modem_with_DOCSIS31_Gigabit_Internet

#2327045

According to skilful USAF_E-8_RET'southward 05-Jan-2021 post in the Xfinity thread Update on Norton Security Online Deactivation :

Norton will begin to deactivate your Comcast'south Norton Security Online on seven January 2021. This volition be a "throttled removal" and could take into the month of February for it to be totally completed. In regards to throttled it is basically to control "telephone call book" to Support. …If the volume is likewise heavy, the deactivation procedure can be throttled back to a slower deactivation schedule ...

Users might also find some useful information in koa's 30-December-2020 thread How Do I Make Sure My Desktop PC is Protected? in the Norton forum. I'one thousand non a Comcast / Xfinity client but based on the data I was able to find on this topic, Xfitnity's free xFi Advanced Security is merely available to customers who rent a xFi Gateway, and it tin can't remove malware from your arrangement and is not intended to exist a substitute for a total antivirus. It simply monitors the network traffic for connected devices on your network for malicious activeness (including smart devices like security cameras that could be hacked) and can prevent you from browsing to malicious sites. If a device appears to be compromised it will isolate / block that device from the rest of your network until you "unblock" that device with their xFi Advanced Security app. My understanding is that Xfinity customers were supposed to receive an electronic mail explaining how they could switch to a paid subscription of Norton 360 using a special offer code. For case, the Norton'south U.s. online store has a web folio at Our Best Norton 360 Plans for Select Xfinity Customers that currently lists Norton 360 Deluxe (1-Year, 5-Devices) for $14.99 USD, compared to the regular price of $104.99 USD (currently on auction <here> for $49.99 USD to the general public if you live in the United states of america) that you lot'll likely pay next year if you purchase directly from Norton and agree to annual auto-renewal of your subscription at the full price. (notation: automobile-renewal can be disabled in your Norton Business relationship once you have completed your purchase).

I should mention that I used Norton for several years on my old Vista SP2 machine, but my Win ten car now uses Windows Defender every bit the main antivirus, supplemented past the occasional on-demand browse with Malwarebytes Costless.
————-
64-fleck Win 10 Pro v1909 build 18363.1256 * Firefox v84.0.ii * Windows Defender v4.18.2011.half dozen * Malwarebytes Gratis v4.3.0.98-1.0.1130

  • This reply was modified 1 year, 1 calendar month ago by lmacri. Reason: Added comment re: car-renewal of Norton

#2327167

On the topic Internet Security Providers at    https://www.askwoody.com/forums/topic/cyberspace-security-providers/     information technology was established that, of the 21 voices contributing to the thread, ESET Internet Security received the virtually positive response followed by Bitdefender Internet Security, Norton 360 Deluxe, and then Windows Defender.

Avast Premium Security and AVG Net Security were nonstarters.

I propose that if y'all have questions related to a replacement for Norton you look at the postings postings.

#2327544

#2327866

#2332006

Well the axe has dropped – today (January 12th 2021 ) Norton stopped working on my computers, fortunately I had i of my paid norton subscriptions I got back during Black Friday ready to go… anonymous cheers for that link I second that, if you don't use the norton removal tool before reinstalling Norton I tin adjure from personal experience you're in for a world of headache and from what I understand absolutely , if you're using some antivirus / security plan other than Norton this can also create a lot of headaches if Norton isn't uninstalled completely from your PC.

Then I approximate my amazon purchases will go to employ later all.. though I'k merely shaking my head at what I perceive to be corporate greed on Comcast/Xfinity'due south role… I guess it's possible they're losing coin with everyone at abode on the internet due to covid simply I tin can't help merely wonder if it'southward the opposite… if this somehow works to their advantage… maybe more people signing upwards for higher speed internet?

But then you take people out of work due to covid who couldn't afford that kind of upgrade … and I tin can't help but feel they're mercilessly taking advantage of the state of affairs by taking away net security from people who might be existence squeezed by financial difficulties due to covid who might need it (though hopefully if one cannot afford paid antivirus they will stumble across this post similar I did and know that there are proficient gratuitous options out there also like malwarebytes or the PC mag recommendations).

Sad for the soapbox musings that have no practical affect on this conversation 😛 … though I tin tell y'all I've been on the Comcast/Xfinity forums too and there are a LOT of unhappy people on at that place !

#2334064

I totally agree. In this time of demand for cyber protection they no longer back up this product. That is poor customer relations. Instead of advertizement they practise this they just remove it.

Rethinking my service with that other content provider.

#2334119

Well I've noticed on the cyberspace that there is a LOT of debate almost what is and is not a good antivirus/security software suite, if Norton is fifty-fifty necessary 🙂   .. looks like there's a fence hither too 🙂 .. I'k just grateful for all the kind people who post here and volunteer this helpful info 🙂

As far as I know if you switch over to AT&T they even so provide gratis antivirus/security software (McAfee) which PCMag claims is pretty good though not as skilful as Norton … but then I've seen online likewise from various sources the argument that Windows Defender paired with say Malwarebytes volition do just fine (PC Mag says Kaspersky Security Cloud Free is their top selection for gratis antivirus but I'1000 not a security IT software expert type guy past any means 😛 ) …

However – and conduct in mind this is info I received from Xfinity years ago and then this info could exist highly suspect 😛 … Xfinity claims that A&T caps the number of devices that tin connect to the net, limits bandwidth speed in ways Xfinity does not then along (wiser heads than mine please chime in and give your stance so nosotros have a source other than Xfinity's biased info 😛 ) … I do think years ago asking AT&T about this and the sales rep I spoke to reluctantly admitting it was truthful then desperately trying to convince me why AT&T was better.     Honestly I've found Xfinity price gouges you the least for internet service though I've been with them long enough to authorize for sure discounts (and then again I was with AT&T forever and they however couldn't offer the better prices Xfinity did).

Besides before jumping send to AT&T bear in mind during Black Friday/Dec sales you can option up a 10 license Norton for as cheap every bit $xv or (thinks) if memory serves me correctly – xx devices? – for $35 , that'south per year of service.    Checking the internet I   see   Black Friday pricing that took place in the by for Malwarebytes at $24 per PC so more expensive but – possibly yous become what you pay for? 🙂

My own personal experience –  my wife is absolutely NOT calculator literate by whatsoever ways and runs the aforementioned risk the "typical" figurer user does of downloading something bad or clicking on the wrong thing , same issue for my kids when they were younger and Norton kept us protected from human stupidity for decades 😛 …

#2334120

Hither'due south PC Magazine'southward review of the free version of Malwarebytes though I know users on here would probably disagree with PC Mag's opinion 🙂 … again non taking a side ane way or the other here I'm sure the people on here recommending Malwarebytes know a lot more well-nigh this stuff than I do !  😛 ..

https://www.pcmag.com/reviews/malwarebytes-free

#2334932

I recently purchased Norton 360 and I can no longer receive or ship Comcast emails on my Apple devices.   Norton tech guy told me to alter my vpn location state from USA to Canada and my emails work, But I can't store for local to my home equally I only go search issue for places in Canada.  This has been a NIGHTMARE,   15-20 calls  to Norton to try and resolve and I am waiting fro a call up from a level 2 tech in their Apple tree Department.     Anyone have suggestions for a good vpn and antivirus company for Apple tree devices & Comcast Net?

#2334975

I'd alter the VPN location to Canada, or not use a VPN and and then change your search criteria to find local suppliers.

cheers, Paul

#2335044

ESET works well.  We have used it on 8 computers for a year or so.  I'd recommend just the AV vs. their Internet Suite.  Y'all need an AV and a firewall; Windows Firewall is fine, has enough granularity for virtually everyone and also has a simple set of switches to block specific programs, such equally Edge (Allow a programme through firewall…)

ESET's suite is fine but has and then many settings and features I wound up turning off that I was almsot back to only the AV.  Information technology uses Windows Firewall, then builds on information technology.

Mostly, I tend to avoid suites, too many layers tend to fight each other.  Never did completely understand all of Kaspersky Suite'south settings, seems there are hundreds!

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